Last updated: February 2026

1. Data Controller

Football Final Boss ("we", "us", "our") is the data controller responsible for your personal data.

Contact: privacy@footballfinalboss.com

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes:

Name and email address
Account credentials (passwords are encrypted)
Payment information (processed securely through Stripe - we do not store card details)
Chat messages and interactions with our AI system
Usage data and analytics (anonymised)
Feedback you submit through our platform

3. Legal Basis for Processing

Under UK GDPR, we process your data based on the following legal grounds:

Contract: To provide our service to you when you create an account and use our platform
Legitimate Interest: To improve our services, prevent fraud, and ensure security
Consent: For marketing communications (you can opt-out at any time)
Legal Obligation: To comply with applicable laws and regulations

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Improve our AI responses and accuracy
Monitor and analyse usage patterns (anonymised)
Detect and prevent fraud or abuse

5. Data Retention

We retain your data for the following periods:

Account data: Until you delete your account, plus 30 days for backup purposes
Chat history: 12 months from creation, then automatically deleted
Payment records: 7 years (legal requirement for financial records)
Analytics data: 26 months (anonymised)

6. Data Security

Your data is protected through industry-standard security measures including:

Encryption in transit (TLS/SSL) and at rest
Secure authentication via Supabase
Regular security audits and monitoring
Access controls and authentication for our team

7. Third-Party Services

We use third-party service providers for:

Payment processing
Authentication and hosting
AI functionality
Analytics
Football data

8. International Data Transfers

Some of our third-party service providers are based outside the UK/EEA, primarily in the United States. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses (SCCs) approved by the UK ICO
Data Processing Agreements with all processors
Selecting providers with strong privacy and security practices

9. Cookies and Tracking

We use privacy-friendly, cookieless analytics. We do not use tracking cookies or sell your data to advertisers. For more details, see our Cookie Policy.

10. Your Rights

Under UK GDPR, you have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Portability: Receive your data in a machine-readable format
Restriction: Limit how we process your data
Objection: Object to processing based on legitimate interest
Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at privacy@footballfinalboss.com. We will respond within 30 days.

11. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@footballfinalboss.com